Tag Archives: Michael Nicolaas

Bonaire International Airport Highlighted in July 28, 2016 Edition of Airport World

BIA is proud to have been identified and highlighted in the July 28th, 2016 edition of Airport World, which is the magazine of the Airports Council International, as a prime example of the newly revised and ACI-endorsed Level of Service (Los) framework.  The LoS provides an airport with a single set of globally accepted passenger service guidelines.

Developed by IATA in partnership with ACI World, the LoS concept is the answer to measuring an airport’s passenger terminal against optimal industry performance and cost efficiency.  Whether gauging current service levels or planning for future infrastructure development, LoS is vital for airports to maximize returns on their capital and operating expenditures, while keeping a great passenger experience at the center of their operations.

The article stated that Bonaire International Airport (Flamingo Airport) was a prime example of the success of the LoS concept.  The article stated,

Our confidence in the merits of LoS as a critical benchmark for airport operators was clearly demonstrated during IATA’s recent work at Flamingo International Airport (BIA) in Bonaire in the Dutch Antilles. Bonaire is a small Dutch island nestled in the sunny southern Caribbean. In recent years, its tourism economy and air traffic demand have developed faster than its airport infrastructure. As a result, long winding lines and space constraints were commonplace at this seaside airport during peak periods.

With further growth on the horizon, BIA contracted IATA Consulting to perform a comprehensive LoS Assessment Study of a planned terminal expansion. The general objective of BIA’s terminal development plan is to handle future peak demand, providing an Optimum service level, until 2020.

los_biaThe article continued,

With IATA’s new LoS concept as an evaluating framework, the team was able to identify certain design weaknesses and propose an improved layout, significantly shortening waiting times and reducing line lengths, optimizing space utilization.  The design change came with minimal additional costs, but considerably enhances the passenger experience and the operational efficiency of the process. And this is just one example of many improvements the LoS Assessment Study brought.

BIA’s Chief Executive Officer, Mr. Michael Nicolaas, was also quoted in the article.  He stated,

The IATA team was very committed to delivering a high quality product.  They carried out extensive research to understand the needs of Bonaire Flamingo International Airport and this allowed them to develop a revised terminal expansion plan that balanced infrastructure design and costs.

In my opinion, IATA’s work in terms of service quality, timely delivery, and value for money exceeds the competition–I definitely highly recommend IATA Consulting for all airport development projects.

The entire article can be viewed on the web site of Airport World, by clicking here.

(Source:  Airport World Magazine)

 

 

Airlift Committee Visits to U.S. Legacy Carriers Deemed a Success

**Delta Air Lines, United Airlines and American Airlines Welcomed Bonaire Delegation For Discussions on Maximizing and Expanding Service**

Last week a delegation from Bonaire comprised of Airlift Committee Chairman, Michael Nicolaas, CEO Bonaire International Airport, Maurice Adriaens, CEO Tourism Corporation Bonaire, Irene Dingjan, CEO BONHATA and Candice Adams Kimmel, the TCB Representative in North America, traveled to the US headquarters of the three legacy US airlines, Delta, United and American.

Meetings were held with the Network Planning, Revenue Management and Sales Teams of all three carriers. The sessions with Delta and United focused on reinforcing our partnerships to maximize lift and explore opportunities for expansion, while discussions with American Airlines focused on the potential of starting service to Bonaire.

“We were gratified by the welcome extended to us by all three carriers” said Michael Nicolaas, Airlift Committee Chairman and CEO of the Bonaire International Airport. “Their commitment to spending the time with us and the warm, forthright nature of the discussions is a testament to Bonaire’s relationship with the carriers and our growing importance in the marketplace,” he concluded.

A short video and destination presentation highlighting Bonaire’s upcoming airport expansion, growing accommodation sector and product enhancements updated the airlines on the anticipated increase in demand for the island. Discussions on how each of the individual airlines would handle the growing demand followed.

Delta and United both confirmed their schedules going forward and noted that they had the flexibility to put a larger plane on the Bonaire route should demand warrant more inbound seats. They also revealed aircraft interior updates that included the installation of new slim line seats that would automatically increase the seat capacity of current planes by 12 to 19 seats.

At American Airlines, the Network Planning Team was very interested in the projected growth for Bonaire as outlined in an independent study commissioned by Bonaire International Airport, as well as the upcoming airport, accommodation and product innovations. American committed to evaluate the proposal for service put forth by the Airlift Committee and come back with their recommendations for moving forward.

 

BIA Hosts Initial 2016 Routes Development Committee Meeting

On 4 February, 2016, Bonaire International Airport hosted the initial Routes Development Committee meeting of 2016.  These meetings are held regularly, and provide feedback, input, and goals relating to Bonaire’s airlift.  Attending this meeting were Mr. E. Ch. Michael Nicolaas and Mr. Leonel Domacassé  on behalf of BIA (Chair), Mr. Maurice Adriaens and Ms. Malinda Hassell on behalf of Tourism Corporation Bonaire, Ms. Candice Kimmel on behalf of Tourism Corporation Bonaire (North America), and Ms. Irene Dingjan on behalf of BONHATA.
Mr. Maurice Adriaens, Director, Tourism Corporation Bonaire

Mr. Maurice Adriaens, Director, Tourism Corporation Bonaire

Mr. Nicolaas officially opened the meeting and welcomed all attending.  He gave a special welcome to Mr. Adriaens, who this month began his role as the new director of Tourism Corporation Bonaire.  Mr. Adriaens shared some of his background credentials and expressed his desire to make a positive impact on Bonaire’s tourism.

A special focus in this Routes Development Committee meeting was placed upon airline traffic originating from the North American market, and, with over 30 years of aviation marketing experience, Ms. Kimmel provided her expertise in driving the dialog consisting of a review of historical data to identify trends, potential new North American markets for Bonaire, as well as the identification of areas where Bonaire can improve its airlift services.

Finally, there was an opportunity to review each airline carrier currently serving Bonaire and identify and discuss the latest developments from their respective markets.  With tourism being the main factor driving Bonaire’s economy, airlift to the island is a top priority, and BIA wishes to assist in any effort to improve airlift.

The next Routes Development Committee meeting is scheduled for March, 2016 and will focus upon the South American and European markets.