Category Archives: Awards & Certifications

BIA Completes TSA Security Audit with Exceptional Results

BIA CEO, Mr. Michael Nicolaas, reports:

“It is with great satisfaction and with a sense of pride that I can inform you that the US Department of Homeland Security TSA performed a three-day audit at our international airport of Bonaire (from 22nd September through 24 September, 2017) and found BIA to be in FULL compliance with all international standards and recommended practices of the International Civil Aviation Organization (ICAO).

As I understand this is the very first time that BIA had an external audit from the TSA without any findings.

As CEO, I’m very grateful and proud of this EXCELLENT result that is primarily due to the professional leadership of BIA’s Airport Security Department under the dynamic supervision and direction of Mr. Tico Wanga, his eight supervisors and assistant team leaders and the overall staff of the Airport Security Department.”

KLM Pronounced Safest and Most Punctual Airline!

With barely a fortnight into 2017, KLM has already won two prizes.

The German Jet Airliner Crash Data Evaluation Centre (JACDEC) has declared KLM the safest European airline. KLM comes fifth in the JACDEC worldwide rankings.

KLM is also the most punctual airline, Flight Stats recently announced. This aviation insights company publishes an annual list of international airlines with the best on-time performance records. FlightStats compares airlines on punctuality, flight schedules, and flight times. KLM holds first place for global arrival performance.

KLM President and CEO, Mr. Pieter Elbers, stated,

This is a marvelous start to the new year. I see this as a wonderful acknowledgement of all our efforts in safety, punctuality, and customer focus. We want to continue to give our customers a safe and pleasant travel experience in 2017.

(Source:  KLM)

BIA Was Represented at the ACI-LAC Conference, November 8-10, 2016

ACI Latin-America-Caribbean is the organization which represents the interests of the airport operators from the Latin American and the Caribbean Region. At present, ACI-LAC has 60 members, operating over 260 airports from the Latin American and the Caribbean Region.

Earlier this month, ACI-LAC hosted their annual conference in Brasilia from 8-10 November. This year’s conference and exhibition was very special, as it was commemorating the 25th anniversary of the organization. Bonaire International Airport was well represented at this important conference by BIA CEO, E.Ch.M. (Michael) Nicolaas. Mr. Nicolaas was joined by over 350 delegates from 35 countries.

acilac_2016

The theme to this year’s conference was “25 Years of Airport Management: Innovation and Changes, The Challenge for the Future.” The two-day conference was crafted to give delegates the chance to deliberate on issues of interest to airports.

Day one sessions included CEO insights on the future challenges and opportunities of the aviation industry in Brazil; collaboration and integration among industry organization as key factor for the development of the aviation industry; concessions contracts from the perspective of regulators and operators and Airport Infrastructure financing. Day two included sessions focused on enhancing capacity beyond infrastructure; facilitation challenges facing security threats, and airport commercial trends.

Of special note, Bonaire International Airport is delighted to report its election as a Member of the ACI-LAC Board for the period 2017-2018.  BIA CEO, Michael Nicolaas, stated,

“I look forward to helping advance the organization’s endeavors to provide support for a secure, stable, efficient and environmentally compatible airport system throughout the region.”

 

Also, it is with great pleasure that BIA introduces the new ACI-LAC Board:

CompanyRepresentativePositionCountry
Aeropuertos Argentina 2000Martín EurnekianPresidentArgentina
Corporación Quiport, S.A.Andrew O´BrianFirst VPEcuador
Aeropuertos Andinos del PerúEzequiel BarrenecheaSecond VPPeru
Grupo Aeroportuario del PacíficoFernando BosqueThird VPMexico
Aeropuertos del PerúEvans AvendañoTreasurerPeru
Miami Dade County AviationJoe NapoliAdvisor to ACI WGBUSA
Hector NavarretePast President & AdvisorMexico
Aeropuertos del Sureste (ASUR)David ScholzDirectorMexico
BH AirportPaulo de Souza RangelDirectorBrazil
GRU AirportGustavo FigueiredoDirectorBrazil
Aruba Airport AuthorityJames FazioDirectorAruba
L. F. Wade International AirportAaron AdderleyDirectorBermuda
Bonaire International AirportMichael NicolaasDirectorBonaire
V.C. Bird International AirportStanley SmithDirectorAntigua & Barbuda
Puerta del SurDiego ArrosaDirectorUruguay
Tocumen, S.A.Joseph Fidanque IIIDirectorPanama
INFRAEROAntonio ClaretDirectorBrazil
ECASARafael FrancoAdvisorCuba

 

AERIS Costa Rica was ratified as Host for the 2017 ACI-LAC Conference in San Jose, Costa Rica.

(Source:  ACI-LAC)

 

 

The Silver Quality Coast Award is Bestowed Upon Bonaire

Bonaire has just been awarded another major accolade, the Silver Quality Coast Award.

Recently, The Netherlands Minister of Economic Affairs, Mr. Henk Kamp, awarded Bonaire with the Silver Quality Coast Award, presented to the island’s Director of Tourism, Mr. Maurice Adriaens, during a recent Bonaire Economic Conference.

About the Silver Quality Coast Award.

The Silver Quality Coast Award is an award developed by the Coastal and Marine Union (EUCC). This is a part of the “Green Deal” for sustainable tourism that was initiated in November, 2014 and runs through December, 2016. The aim of this initiative is to promote the sustainability of destinations, such as Bonaire.

This must be achieved by developing a joint vision on the manner in which the sustainability of the destination, along with the development of processes and resources, are considered. These criteria provide a measurement as to the sustainability of the destination.

How Did Bonaire Qualify for the Silver Quality Coast Award?

In recent weeks, Bonaire hosted  personnel who visited to make their initial assessment as to whether Bonaire is a green destination. Various Bonaire stakeholders were interviewed as well. After successfully completing the assessment, Bonaire was awarded the Silver Award.

Gold is the New Goal.

Having attained Silver status, Bonaire’s tourism entity, Tourism Corporation Bonaire, now has plans to jointly work together with the island’s private sector tourism providers to make improvements, which need to take place within one year in order to acquire a higher ranking for the next Bonaire Green Destination Assessment.

What is the Green Deal?

Green Deal is a collaboration between The Netherlands and the United Kingdom to support each other on individual efforts, especially in priority areas such as sustainable energy, nature management, sustainable tourism, and waste policy.

(Source:  TCB via InfoBonaire.com)

 

 

Bonaire International Airport Highlighted in July 28, 2016 Edition of Airport World

BIA is proud to have been identified and highlighted in the July 28th, 2016 edition of Airport World, which is the magazine of the Airports Council International, as a prime example of the newly revised and ACI-endorsed Level of Service (Los) framework.  The LoS provides an airport with a single set of globally accepted passenger service guidelines.

Developed by IATA in partnership with ACI World, the LoS concept is the answer to measuring an airport’s passenger terminal against optimal industry performance and cost efficiency.  Whether gauging current service levels or planning for future infrastructure development, LoS is vital for airports to maximize returns on their capital and operating expenditures, while keeping a great passenger experience at the center of their operations.

The article stated that Bonaire International Airport (Flamingo Airport) was a prime example of the success of the LoS concept.  The article stated,

Our confidence in the merits of LoS as a critical benchmark for airport operators was clearly demonstrated during IATA’s recent work at Flamingo International Airport (BIA) in Bonaire in the Dutch Antilles. Bonaire is a small Dutch island nestled in the sunny southern Caribbean. In recent years, its tourism economy and air traffic demand have developed faster than its airport infrastructure. As a result, long winding lines and space constraints were commonplace at this seaside airport during peak periods.

With further growth on the horizon, BIA contracted IATA Consulting to perform a comprehensive LoS Assessment Study of a planned terminal expansion. The general objective of BIA’s terminal development plan is to handle future peak demand, providing an Optimum service level, until 2020.

los_biaThe article continued,

With IATA’s new LoS concept as an evaluating framework, the team was able to identify certain design weaknesses and propose an improved layout, significantly shortening waiting times and reducing line lengths, optimizing space utilization.  The design change came with minimal additional costs, but considerably enhances the passenger experience and the operational efficiency of the process. And this is just one example of many improvements the LoS Assessment Study brought.

BIA’s Chief Executive Officer, Mr. Michael Nicolaas, was also quoted in the article.  He stated,

The IATA team was very committed to delivering a high quality product.  They carried out extensive research to understand the needs of Bonaire Flamingo International Airport and this allowed them to develop a revised terminal expansion plan that balanced infrastructure design and costs.

In my opinion, IATA’s work in terms of service quality, timely delivery, and value for money exceeds the competition–I definitely highly recommend IATA Consulting for all airport development projects.

The entire article can be viewed on the web site of Airport World, by clicking here.

(Source:  Airport World Magazine)